Shipping Policy

Thank you for shopping with Himalayann Daisy.

We are committed to delivering your orders safely and efficiently across India. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–3 business days excluding Sundays and public holidays. During high-demand periods, festive seasons, or promotional sales, processing times may be slightly extended.

Once your order is shipped, you will receive shipping and tracking details via email, SMS, or WhatsApp where applicable.

Shipping Timeline

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: Delivery may take longer depending on courier availability

Delivery timelines are estimates and may vary due to weather conditions, operational delays, public holidays, or courier-related issues.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may occasionally offer free shipping promotions on selected orders or order values.

Delivery Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

Once the order has been handed over to the courier company, delivery timelines are managed by the respective logistics provider.

Order Tracking

Customers will receive tracking details once the order is shipped.

You can use the provided tracking information to monitor the delivery status of your order.

If you face any issues with tracking or delivery, feel free to contact our support team.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate shipping and contact details while placing orders.

Himalayann Daisy will not be responsible for delays, failed deliveries, or losses caused due to:

Incorrect shipping information
Unreachable phone numbers
Customer unavailability during delivery attempts

Additional shipping charges may apply for re-delivery requests.

Delayed or Lost Shipments

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

If your order appears significantly delayed or lost in transit, please contact us and we will coordinate with the courier partner to assist you.

Damaged Packages

If your package arrives visibly damaged, we recommend:

Recording an unboxing video while opening the package
Taking clear photos of the damaged product/package
Contacting us within 48 hours of delivery

This helps us investigate and resolve the issue more efficiently.

Service Availability

Currently, we ship across India. Delivery availability may vary for certain remote or restricted locations.

We reserve the right to decline orders from locations where shipping services are unavailable.

Contact Us

For any shipping-related questions or support, please contact us at:

Himalayann Daisy
Anmol Market, Ward No. 6
Near Udham Singh Park
Kaladhungi, Nainital
Uttarakhand – 263140, India

📧 himalayanndaisy@gmail.com
📞 +91 74093 22017

Last Updated: May 2026